Refund policy

Returns & Refunds Policy

Effective date: June 22, 2026

This policy explains which products may be returned, which products are final sale, how to request a return, who pays return shipping, and when approved refunds are issued.

1. Return window

Eligible products may be returned within 14 calendar days after confirmed delivery. You must contact us and receive return authorization before sending any product back.

To start a return, email support@allsportscards.shop with:

Your order number;
The product you want to return;
The reason for the return; and
Photographs when the product is damaged, incorrect, or materially different from its listing.

Unauthorized returns may be refused or sent back to the customer.

2. Eligible returns

The following products may be returned within the return window when all conditions are met:

Factory-sealed boxes, packs, cases, and other sealed products: The product must be unopened, unused, factory sealed, untampered with, and in the same resaleable condition and original packaging in which it was received.
Card supplies and accessories: The product must be unused, unopened where applicable, and in its original packaging and resaleable condition.

We may deny a return if seals, shrink wrap, security labels, manufacturer packaging, or product contents have been opened, altered, removed, replaced, or damaged after delivery.

3. Final-sale products

The following products are generally final sale and cannot be returned for buyer's remorse:

Opened boxes, packs, cases, and other opened sealed products;
Raw trading-card singles;
Graded cards and graded-card slabs;
Products marked “Final Sale” on the product page;
Gift cards, if offered; and
Products that have been used, altered, swapped, damaged, or removed from original packaging after delivery.

Final-sale status does not remove your right to contact us when an item arrives materially damaged, the wrong item is sent, or the item is materially different from the listing.

4. Trading-card and sealed-product limitations

The contents of a sealed trading-card product are determined by the manufacturer. Unless the product listing expressly states an official manufacturer guarantee, we do not guarantee any particular player, card, autograph, memorabilia card, insert, parallel, serial number, grade, market value, or resale value.

Dissatisfaction with pack or box contents, card selection, pull results, manufacturer collation, print quality, centering, surface condition, or market-value changes is not a valid reason to return an opened product.

5. Raw singles and graded cards

Raw singles and graded cards are generally final sale because they are unique collectibles whose condition and value can change. Product photographs of singles and graded cards show the actual item unless the listing clearly says otherwise.

Contact us within 72 hours of delivery if a single or graded card is materially different from its listing, the wrong item was sent, or shipping damage occurred.

6. Damaged, incorrect, or materially misdescribed products

Report a damaged, missing, incorrect, or materially misdescribed product within 72 hours of confirmed delivery. Keep the item and all packaging while we review the issue. We may request photographs of the product, shipping label, package, and damage.

When we confirm that we sent the wrong product, the item arrived materially damaged, or the item was materially different from its listing, we will provide an appropriate remedy, which may include:

A replacement, when available;
A full or partial refund;
Store credit, if you agree; or
A prepaid return label when the item must be returned.

7. Return shipping

Buyer's-remorse return: The customer pays return shipping and is responsible for the product until it is delivered to us.
Our error or confirmed shipping damage: We pay reasonable return shipping when a return is required.

Original outbound shipping charges are non-refundable unless the return results from our error or a confirmed covered shipping issue.

Use a trackable service and adequate protective packaging for customer-paid returns. We are not responsible for returns lost or damaged before delivery to us.

8. Return address

Do not send a return without authorization. Approved return instructions will identify the correct return address and any required reference number. Unless we provide different instructions, the business address is:

All Sports Cards LLC
4850 Autumn Dr
Cedar Rapids, IA 52411
United States

This location is not open for walk-in returns.

9. Inspection and refunds

We inspect returned products after delivery. If the return is approved, the refund is issued to the original payment method within 3–5 business days after inspection. Your bank, card issuer, PayPal, or other payment provider may require additional time to post the refund.

We may reduce or deny a refund when a returned product does not meet the eligibility requirements, is incomplete, has been opened or altered, or is damaged because of inadequate return packaging.

10. Exchanges

Direct exchanges are not guaranteed because collectible inventory may be unique or sell out. When an exchange is not available, an approved return will be handled as a refund, and you may place a new order for another available product.

11. Restocking fees

We do not charge a restocking fee for an approved return that meets this policy.

12. Order cancellations

Contact us as soon as possible to request cancellation. We may cancel an unfulfilled standard order, but we cannot guarantee cancellation after fulfillment begins. Fulfilled orders must follow this Returns & Refunds Policy when eligible.

Preorders have separate cancellation rules. See our Preorder and Cancellation Policy.

13. Contact us

All Sports Cards LLC
Email: support@allsportscards.shop
Phone: +1 319-210-2622
Support hours: Monday–Friday, 9:00 AM–5:00 PM Central Time